Vitaliy MinakovVitaliy Minakov 

How can I edit the email template that is sent when a new voicemail is left?

When a voicemail is left on an extension, I have it setup where the voicemail is emailed as an attachment and deleted from the Switchvox. I would like to edit the email template to reflect these changes. Current email template says:
________________________________
Dear John Smith:
You received a message from (5555555555). The message is in mailbox 555, dated Friday, October 7, 2016 at 10:22:29 AM.
You can get this message via the phone, or use the links below to download the message.
Download the message and mark it as read
Download the message and delete it
Important: This will completely delete the message and this link will no longer work.
Thank you!
________________________________
I would like to just remove the lines that say you can get the message via phone or links and everything after because it is not true anymore. The voicemail is attached to the email and deleted off the system automatically.

Thanks for any help on this!!!
Best Answer chosen by Vitaliy Minakov
Vitaliy MinakovVitaliy Minakov
Figured it out! It was under "Tools" -> "Notifications" -> "Templates".

All Answers

NicholasNicholas (Sangoma) 
If you log into the extension portal, then go to voicemail/fax > voicemail options > notification template tab and create a new email notification template.
Vitaliy MinakovVitaliy Minakov
Figured it out! It was under "Tools" -> "Notifications" -> "Templates".
This was selected as the best answer
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