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You cannot give queues priority over other queues unless calls simply hit them first, then rollover to the 2nd queue.You can give priority to calls within a queue in 6.2.1 (look at the 'Call-Control Options for Queues' section in the link below:
http://kb.digium.com/articles/FAQ/Updating-to-Switchvox-6-2
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You cannot give queues priority over other queues unless calls simply hit them first, then rollover to the 2nd queue.
You can give priority to calls within a queue in 6.2.1 (look at the 'Call-Control Options for Queues' section in the link below:
http://kb.digium.com/articles/FAQ/Updating-to-Switchvox-6-2