This is not possible. The reason being is that every extension then can setup their phonebooks however they want. There is no global Switchboard phonebook that can be loaded for every extension. If you would like to see this feature as a future software feature, please send your request to features@switchvox.com.
This is not possible. The reason being is that every extension then can setup their phonebooks however they want. There is no global Switchboard phonebook that can be loaded for every extension. If you would like to see this feature as a future software feature, please send your request to features@switchvox.com.
This was selected as the best answer
Daniel Jackson
This is disappointing, this would be a great feature request. To at least set the "default" phone list for people. If they want a custom list they could create another....
You can upload contacts that can be shared globally using the "contacts" button (not for the phonebooks, only for hard phone users) via a csvfile. It's a work around we've found.
Is there no way for all the phones in our office to use a central directory server, phone book, database or any other data store? I can't believe that is the case; I must have misunderstood. Please tell me that I don't have to go and enter the phonebook on each phone in the office... and then update each phonebook when an entry changes.
Can you tell me if that workaround will work for internal extensions please? I'm trying to at least have everyone in the office be able to transfer calls to each other without having to yell out to ask what extension to transfer to. Alas, I cannot find a way to get all of the extensions into a phonebook, directory, or other data store that can be read by each of the extensions.
I have a program that will do this. As long as the other extensions havethe phone book created, then this program will either copy from 1 phonebook to another or paste into a grid the phonebook entries to be copied.
Ira
We too would like to have the ability to have "shared" phone books. i.e. the ability to have a phone book that everyone can use. Would of been nice to have been able to sort the phone book by First name too!
78 Stations, 50 of which all need to share five large external directories. It's 2015 and the request for shared phone books ha been out there for how long? Common guys, it's a database driven system. If I could unlock the software, half a day with PHP and it would be finished. These and other touches like sortable headers are simple in a scripted, databse driven system. Context tagging as well. Our business has no need for Salesforce which appears to be the only way to share a large contact base. Perhaps we need a bolt on for the API and our own SQL contact manager.
Hi, has anyone had any updates? Is the program or script you run available anywhere Ira? Really needing to be able to setup multiple extensions with the same phonebook. Thanks
Hi Digium Team, It is only logical to have a global phonebook in the switchvox and everyone has a shared view of the contacts via the switchboard. Please tell me if this feature is available now, this question has been going on since 2012. Please tell me something has been done in 2017.
All
This is not possible. The reason being is that every extension then can setup their phonebooks however they want. There is no global Switchboard phonebook that can be loaded for every extension. If you would like to see this feature as a future software feature, please send your request to features@switchvox.com.
All Answers
This is not possible. The reason being is that every extension then can setup their phonebooks however they want. There is no global Switchboard phonebook that can be loaded for every extension. If you would like to see this feature as a future software feature, please send your request to features@switchvox.com.
The road map is internal. For now Global phonebooks are not yet available. There is no available eta as of date.
Charlotte
Thank you for sharing. That is correct you can use Contacts or the Directory as a workaround.
Charlotte
Is there no way for all the phones in our office to use a central directory server, phone book, database or any other data store? I can't believe that is the case; I must have misunderstood. Please tell me that I don't have to go and enter the phonebook on each phone in the office... and then update each phonebook when an entry changes.
Thanks,
Tim.
Thanks for your contribution.
Can you tell me if that workaround will work for internal extensions please? I'm trying to at least have everyone in the office be able to transfer calls to each other without having to yell out to ask what extension to transfer to. Alas, I cannot find a way to get all of the extensions into a phonebook, directory, or other data store that can be read by each of the extensions.
All ideas and suggestions most welcome.
Thanks,
Tim.
Ira
We are also need this feature. It is so basic request to have company global phonebook. Is there any progerss regarding this request?
It is only logical to have a global phonebook in the switchvox and everyone has a shared view of the contacts via the switchboard. Please tell me if this feature is available now, this question has been going on since 2012. Please tell me something has been done in 2017.